Delivery Information
All orders are dispatched using a tracked and signed delivery service. Delivery across most UK mainland locations typically takes 1–3 working days from dispatch confirmation. For remote areas such as Europe, USA and other parts of world, delivery may take 2–5 working days.
We aim to process and dispatch the majority of orders within one working day.
Delivery Options
- Free UK delivery available on most new garment orders
- Express and next-day delivery options available at checkout
- Delivery times may vary for remote locations
Please ensure your email address is correct to receive tracking details once your order has been dispatched.
Important Delivery Notes
- A signature may be required upon delivery
- Please provide an address where someone can receive the parcel
- Safe-place delivery requests are made at your own risk
- Orders delivered to workplaces or third-party addresses are considered received once accepted
If your order does not arrive within the expected timeframe, please contact us for assistance.
Returns & Exchanges
If you are not fully satisfied with your purchase, you may return your item under the following conditions:
- Returns: within 30 days of delivery
- Exchanges: within 45 days of delivery
- Items must be unused, unworn, and in original condition with all tags attached
Refunds are processed to the original payment method once the returned item has been received and inspected.
Return Guidelines
- Use a tracked and insured delivery service when returning items
- We cannot accept responsibility for returns lost in transit
- Please follow the return instructions provided—do not send items to the office address
Sizing & Exchanges
If you require a different size, we are happy to arrange an exchange. Please note that additional charges may apply for extended sizes where indicated.
International Orders
We offer worldwide shipping. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer. Delivery times may vary depending on destination and customs processing.
Order Process
Once your order is placed, you will receive:
- An order confirmation email
- A dispatch confirmation email with tracking details
If an item is out of stock, we will notify you with an updated delivery estimate or offer an alternative option.
Product Information
We make every effort to display products accurately. However, please note:
- Colours may vary slightly due to screen settings
- Leather is a natural material and may feature unique markings
- Minor variations are part of the craftsmanship and not considered defects
Secure Payments
All transactions are processed through secure, encrypted payment systems. Your payment details are protected and are not stored by us, ensuring a safe and secure checkout experience.
Privacy & Data Protection
Your privacy is important to us. We only use your information to process orders and improve your shopping experience. Your data is never sold and is only shared with trusted partners such as payment providers and delivery services when necessary.
Copyright
The content of this site, including but not limited to text, graphics, and images, is the property of Leatherwardrobe or its respective owners and is protected by UK copyright laws. A fee of £5,000 per image will be charged for the copying and republishing of any image displayed on this site without the express, written consent of Leatherwardrobe. Once unauthorized use is discovered, we will aggressively pursue our fees through the website owner’s web host under The Digital Millennium Copyright Act.
Need Help?
If you have any questions regarding your order, delivery, or sizing, please contact our support team—we’re here to help.